EdenSelva Mountain Design Hotel
Cancellation
policy

Information for your stay in our hotel EdenSelva.

To make your decision easier, below you'll find our conditions for your holiday in our hotel EdenSelva in Selva.


WINTER 2023-2024

  • - For cancellations made up to 31 days prior to arrival, 30% of the tola booking will be charged
  • - For cancellations within 30 to 15 days prior to arrival, 50% of the total booking will be charged
  • - For cancellations within 14 to 8 days prior to arrival, 70% of the total booking will be charged
  • - For cancellations within 7 to 1 day prior to arrival, 90% of the total booking will be charged
  • - In case of a no show, late arrival or early departure, 100% we will charge a cancellation fee of 100% of the amount paid for the missing days

The reservation will be considered binding upon receipt of written confirmation and payment of the deposit, amounting to 30% of the total reservation cost.

In case of cancellation, the deposit will be retained in full by the accommodation.

The remaining amount can be settled directly at the facility, unless otherwise agreed with the management.

Subject to change for special offers. The cancellation policy may vary in case of bookings made by agencies or groups. Check always your offer for cancellation policy.

Holidays without thought. To avoid losing the confirmation deposit or incurring a penalty in case of cancellation or early departure, we recommend taking out an online insurance, by clicking here.


SUMMER 2024

To secure the reservation, a confirmation deposit of 30% of the total booking amount is required.



  • - In case of cancellation up to 31 days before the arrival date, it is possible to reschedule the stay. However, there is no right of withdrawal under the Consumer Code; the confirmation will not be refunded but can be credited for a new stay. 
  • - For cancellations between 30 and 8 days before the arrival date, 50% of the booked services will be charged.
  • - For cancellations between 7 and 1 day before the arrival date, 80% of the booked services will be charged.
  • - In case of no-show, delayed arrival, or early departure, cancellation fees amounting to 100% of the total booking amount for the booked and unused days will be charged.


The remaining amount can be settled directly at the property, unless different agreements have been made with the management. 

Subject to changes for special offers. Cancellation conditions may differ for bookings made by agencies or groups. It is recommended to always check the sales conditions in the offer.

Holidays without thought. To avoid losing the confirmation deposit or incurring a penalty in case of cancellation or early departure, we recommend taking out an online insurance, by clicking here.



WINTER 2024-25

To secure the reservation, a confirmation deposit of 30% of the total booking amount is required.



  • - In case of cancellation up to 31 days before the arrival date, it is possible to reschedule the stay. However, there is no right of withdrawal under the Consumer Code; the confirmation will not be refunded but can be credited for a new stay. 
  • - For cancellations between 30 and 15 days before the arrival date, 50% of the booked services will be charged.
  • - For cancellations between 14 and 8 days before the arrival date, 70% of the booked services will be charged.
  • - For cancellations between 7 days and the arrival date, 100% of the booked services will be charged.
  • - In case of no-show, delayed arrival, or early departure, cancellation fees amounting to 100% of the total booking amount for the booked and unused days will be charged.


The remaining amount can be settled directly at the property, unless different agreements have been made with the management. 

Subject to changes for special offers. Cancellation conditions may differ for bookings made by agencies or groups. It is recommended to always check the sales conditions in the offer.

Holidays without thought. To avoid losing the confirmation deposit or incurring a penalty in case of cancellation or early departure, we recommend taking out an online insurance, by clicking here.

Hotel EdenSelva

Demetz Roland
Ciampinëi Str. 25
I-39048 Selva Val Gardena (BZ)
Tel. +39 0471 795028
VAT:02525560211
info@edenselva.com
www.edenselva.com

How to reach us